We provide professional data recovery services throughout all states and territories
We maintain a fully certified Class 100 clean zone in the event that it is necessary to disassemble a hard disk to perform repairs within the platter chamber and we have an inventory of ~6500 disks which normally provides immediate access to spare parts.
Clients normally receive a verbal report within 2 – 3 days, or longer depending upon the state of the disk, at which time a fixed price quote is given if this has not previously been agreed.
The data is then made available on what ever medium is appropriate, if hard disk, supplied by client or purchased from us.
We retain the recovered data for 10 days, and then for security purposes purge our systems of all client data.
Likewise for security purposes, platters associated with faulty hard disks are destroyed.
Should the faulty disk be required to be returned we must be advised of this prior to task completion and will be at client cost.